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Refund and Return Policy

Overview

At Dubble O, we have a return window of 30 days from the day your order was delivered. If 30 days have passed since the delivery of your order (as indicated on the carrier tracking page), we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, a credit will automatically be applied to your credit card or original method of payment within 3 business days.

Please note that customers are responsible for return shipping. If the underlying order related issues is our fault, we will cover the return shipping cost.

Shipping returns

To return your product, please send to our return address below:

Dubble O Returns
6644 S 196th St., Suite T106
Kent, WA 98032

You will be responsible for return shipping.

Need help?

Please contact us